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PEEPS MEDICAL ASSISTANCE

24/7 virtual medicalsupport for Latinoemployees & families.

For $29/month per family, Peeps Med gives employees and up to 3 registered family members access to multilingual virtual medical guidance, teleconsultations, and ongoing clinical support.

Up to 4 registered people per family · Complements existing benefits · Not health insurance.

Multilingual — English & Spanish
Available 24/7, 365 days
Complements existing insurance
Employer-activated benefit
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The Access Gap

Latino employees and their families often face real barriers when they need medical guidance.

These aren't edge cases. They're everyday realities for millions of workers and families across the U.S. — and they affect productivity, trust, and well-being.

Language barriers

Many Latino employees and their families feel more comfortable discussing health concerns in Spanish, but finding Spanish-speaking providers quickly isn't always easy.

Long wait times

Scheduling a doctor's appointment — especially for a family member — can mean days or weeks of waiting, leading employees to delay addressing symptoms.

Confusion about where to go

Without clear guidance, employees may not know whether to call a clinic, visit urgent care, or wait — creating stress and uncertainty for the whole family.

High out-of-pocket costs

Even insured employees worry about co-pays and unexpected bills, leading families to postpone medical questions until situations become more complicated.

Family members left without support

Benefits often cover only the employee. Spouses, parents, and children at home may have health questions with no easy way to get reliable guidance.

HR teams without a simple health access tool

HR leaders want to support their teams, but building a healthcare program internally is complex. A simple, ready-to-activate benefit fills that gap.

Peeps Med is designed to help bridge this gap.

A simple, employer-activated virtual care benefit that gives employees and their families a first line of medical guidance — in the language they understand, available any time.

What's Included

Everything your employees and their families need — in one plan.

The Peeps Med Family Plan includes all of the following for every registered family group.

24/7 Virtual Medical Consultations

Always Available

Registered employees and family members can connect with a medical professional any time of day, any day of the year — from home, work, or anywhere with internet access.

Multilingual Support

English & Spanish

Medical guidance available in English and Spanish, so every family member can communicate clearly and comfortably.

Family Access for Up to 4 Registered People

Family Plan

One plan covers the employee and up to 3 registered family members — spouse, children, or other dependents. Everyone in the family group gets access to the same level of virtual medical support.

Guidance for Symptoms & Health Questions

Get clear, reliable guidance for common symptoms and everyday health questions — before they become more confusing.

Follow-Up for Known Conditions

Ongoing support and follow-up guidance for employees and family members managing known pre-existing health conditions.

Care Navigation & Next Steps

Guidance on when to seek in-person care, where to go, and what to expect — so employees and families always know their next step.

Digital Access

Fully digital — accessible from any smartphone, tablet, or computer. No downloads required for initial access.

Employer Implementation Support

Included

Peeps Med handles the setup. We provide employer onboarding support, employee communication materials, and ongoing account management so your HR team doesn't have to build anything from scratch.

For Employers

A family health benefit your HR team can activate without building a healthcare operation.

  • Offer a meaningful family health benefit without building a healthcare program internally.

  • Support employees who may face language barriers or confusion about accessing care.

  • Complement your existing health insurance or benefits package.

  • Reduce the number of employees delaying medical guidance until symptoms become more confusing.

  • Improve employee well-being, trust, and retention with a culturally relevant benefit.

  • Activate quickly — Peeps Med handles implementation and employee communications.

Simple
Monthly Cost

One flat price per registered family group. No per-visit fees, no complicated billing.

24/7
Support

Your employees and their families have access to medical guidance any time — including nights and weekends.

4
People per Family

The plan covers the employee plus up to 3 registered family members — a meaningful benefit that extends beyond the workplace.

2x
Languages

English and Spanish support helps ensure your Latino workforce can communicate clearly with medical professionals.

HR manager reviewing employee benefits in a bright modern office, well-lit, open environment, light walls

"We wanted to give our team something real. Peeps Med covers the whole family at a price that actually makes sense for us."

M

Maria Delgado

HR Director, Midwest Logistics Co.

Transparent Pricing

One plan. One price. The whole family covered.

No tiers. No per-visit fees. No confusing add-ons. Just one straightforward family benefit.

Peeps Med

Family Plan

Up to 4 registered people per family group

$29
per family / month

What's included

  • Employee + up to 3 registered family members
  • 24/7 virtual medical consultations
  • Multilingual medical support (English & Spanish)
  • Medical guidance for symptoms and health questions
  • Follow-up and guidance for known conditions
  • Care navigation and next-step support
  • Digital access — no office visit required
  • Employer implementation support
  • Reasonable use policy applies

Pricing applies per registered employee family group. Final implementation terms may vary based on company size, eligibility rules, and service agreement. Peeps Med is not health insurance.

How It Works

From activation to 24/7 family access in five simple steps.

Peeps Med is designed to be easy for employers to activate and simple for employees and families to use.

Step 01

Employer activates Peeps Med

Your company signs up and activates Peeps Med as an employee benefit. We handle setup and provide communication materials for your team.

Step 02

Employees register their family group

Each employee registers and adds up to 3 family members to their plan. The process is digital and straightforward.

Step 03

Up to 4 people are added to the plan

The employee and their registered family members are confirmed on the plan — all covered under one $29/month family group.

Step 04

Registered members access support 24/7

Any registered family member can connect with a medical professional any time — from any device, in English or Spanish.

Step 05

Guidance, follow-up & next-step support

Peeps Med provides clear guidance on symptoms, follow-up for known conditions, and direction on when and where to seek in-person care if needed.

Real-World Use Cases

Situations where Peeps Med makes a real difference.

These are the everyday moments where having a first line of medical guidance matters most.

Family SupportEvening — after hours

Child with fever

A parent's child has a fever late in the evening. Instead of waiting until morning or heading to urgent care, they connect with a Peeps Med provider in Spanish to get guidance on next steps.

Covered by Peeps Med Family Plan
Symptom GuidanceDuring the workweek

Recurring symptoms

An employee has been experiencing recurring symptoms and isn't sure whether to see a doctor or wait. Peeps Med helps them understand what the symptoms may indicate and what to do next.

Covered by Peeps Med Family Plan
Condition Follow-UpOngoing care

Known condition follow-up

A family member manages a known health condition and needs periodic guidance. Peeps Med provides follow-up support and helps them track when to seek in-person care.

Covered by Peeps Med Family Plan
24/7 AccessNight shift employee

After-hours guidance

A warehouse employee works night shifts and can't easily call a clinic during business hours. With Peeps Med, they get medical guidance on their schedule, not the clinic's.

Covered by Peeps Med Family Plan
MultilingualSpanish-speaking family

Language-first support

A Spanish-speaking family member feels more comfortable discussing health concerns in their language. Peeps Med connects them with support in Spanish, reducing confusion and uncertainty.

Covered by Peeps Med Family Plan
Transparency & Compliance

Clear about what Peeps Med is — and what it is not.

We believe in giving employers and employees a clear, honest picture of what this program provides.

Peeps Med is not health insurance

Peeps Med is a virtual medical assistance and telehealth program. It is not health insurance, and it does not replace your existing insurance coverage.

Complements existing benefits

Peeps Med is designed to work alongside your current health insurance or benefits package — not to replace it. It adds a layer of virtual access and guidance for employees and their families.

Not an emergency service

Peeps Med does not replace emergency medical care. In the event of a medical emergency, users should call local emergency services (911) or go to the nearest emergency room immediately.

Subject to terms & reasonable use

Services are subject to terms and conditions, clinical scope, provider availability, and a reasonable use policy. Final implementation terms may vary based on your service agreement.

In a medical emergency, always call 911 or go to your nearest emergency room. Peeps Med is not an emergency service and is not designed for emergency medical situations.

Get Started

Give your employees a family health benefit they can use any day, any time.

Peeps Med helps U.S. employers support Latino employees and their families with multilingual virtual medical guidance for only $29/month per family.

A Peeps Med team member will follow up within one business day. No commitment required. Peeps Med is not health insurance. Services subject to terms and conditions.